DLO 9.6 provides greater detail for error messages for Push Certificate failed and IO Server auto configuration failed:
|
Scenario |
DLO 9.5 and prior |
DLO 9.6 |
|
Incase If Edge Server is not running while pushing the certificate. |
Push Certificate failed |
Push Certificate failed Could not connect to Edge Server, Veritas DLO EdgeSever may not be running |
|
Incase If .key file is not present in the .crt path. |
Push Certificate failed |
Push Certificate failed Ensure that both .crt and .key files are present in the location |
|
Incase if it fails to upload files to Apache directory |
Push Certificate failed |
Push Certificate failed Failed to Upload Certificate to the Apache directory |
|
Failed while copying certificates to agent Share Folder |
Push Certificate failed |
Push Certificate failed Failed to Copy Certificates to DLO Share folder |
|
Failed to update ini files in agent share folder |
Push Certificate failed |
Push Certificate failed Failed to Update .ini File |
|
Fails during the creation of servercert.pem file |
Push Certificate failed |
Push Certificate failed Failed to create servercert.pem file. Ensure that the CN name present in the certificate is resolvable |
|
Fails to replace files in agent zip folder |
Push Certificate failed |
Push Certificate failed Failed to replace in the agent zip folder |
|
If Certificate Chaining is not proper |
Push Certificate failed |
Push Certificate failed Certificate chaining incorrect. To resolve the certificate chaining issue, please refer to the article: https://www.veritas.com/content/support/en_US/doc/DLO_96_BOI_Setup |
|
Incase if Wild card certificate is not supported, we are providing the manual steps available on the link. |
Push Certificate failed |
Push Certificate failed Wild card certificate is not supported. For work around please refer to the article : https://www.veritas.com/support/en_US/article.100034156 |
|
Incase if the invalid path is selected for pushing the certificate. |
Push Certificate failed |
Push Certificate failed The path selected for push certificate is not valid |
|
If failed to load IMTFile.dll |
IO Server auto configuration failed |
IO Server auto configuration failed Failed to load IMTFile.dll library |
|
Incase if Edge server is not running |
IO Server auto configuration failed |
IO Server auto configuration failed Failed to reach to EdgeServer |
|
Incase of failure in JVM route in Edge controller |
IO Server auto configuration failed |
IO Server auto configuration failed Failed to modify the JVM Route |
|
If failed to get the dedupe server details |
IO Server auto configuration failed |
IO Server auto configuration failed Failed to get Dedupe Server Details for corresponding Storage Location |