VMware 的GRT备份任务带异常完成 “挂载一个或多个虚拟磁盘映像失败”

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Article ID: 100050682

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Description

Error Message

备份作业日志有如下报错信息:

Debug日志有如下报错信息:

[10868] 2012-10-11T11:53:50.152 [mounter]            - VMDKRemoteImage::mountDisks()  Could not open the mount the volume 0. Error Text: 'Driver not found' Error: '24307'
[10868] 2012-10-11T11:53:50.152 [mounter]            - VMDKRemoteImage::mountDisks()  Could not open the mount the volume 1. Error Text: 'Driver not found' Error: '24307'
[6892] 2012-10-11T11:53:50.152 [fsys\shared]        - VDDK-Log: Vmount library: Error 2 while opening VSTOR2 driver's control device
[6892] 2012-10-11T11:53:50.152 [fsys\shared]        - VDDK-Log: Vmount library: Error 2 while opening VSTOR2 driver's control device

Cause

装载磁盘镜像时VSTOR2 驱动出现问题

Resolution

1. 在Backup Exec服务器的文件浏览器中,进入到Backup Exec软件的安装目录,找到\VMware\VixDiskLib\bin\AMD64文件夹,右键点击vstor2.inf文件,然后点击安装,安装驱动。

2. 重新运行VMware GRT备份任务,确认备份是否成功。

Issue/Introduction

VMware 的GRT备份任务成功存在异常“挂载一个或多个虚拟磁盘映像失败”