Error Message

Application Event Log:

Storage Warning
(Server: ""Media Server"") S3:amazon:amazon.com:backupexec-bucket - Unable to connect to the OpenStorage device.  Ensure that the network is properly configured between the device and the Backup Exec server.

Backup Exec ADAMM Log: (\Program Files\Symantec\Backup Exec\Logs\Adamm.log or \Program Files\Veritas\Backup Exec\Logs\Adamm.log)

DeviceIo: beost: Critical: Error while reading data from cloud storage ( V-455-2)
DeviceIo: sts_open_image failed BEOST_SInf BEOST_SInf 2060037
eviceIo: ostutil: FindOstInfo failed to open BEOST_Sinf with error 2060037
DeviceIo: ostutil: S3:amazon:amazon.com FindOstInfo missing BEOST_SInf AND LSU is not empty 'BEOST_00000001'
DeviceIo: beost: Critical: Error while reading data from cloud storage ( V-455-2)
DeviceIo: sts_open_image failed BEOST_SInf-Bak BEOST_SInf 2060037
eviceIo: ostutil: FindOstInfo failed to open BEOST_Sinf-Bak with error 2060037

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    Server Name                S3:amazon:amazon.com
    LSU Name                   backupexec-bucket
    User Id                    XXXXXXXXXXXXXXXXXXXX
    Maximum Concurrency        2
    Maximum Image Size         51200 MB
    Block Size                 64 KB
    Discover Status            ERROR = 0xA0009B23 (E_PVL_OST_CONNECT_FAILURE)

----------------------------------------------------------------------------------------------------

Backup Exec SGMON Debug Log:

PVLSVR: DeviceIo: beost: Error: CurlHttpClient: CurlHttpClient::processCompletedEasyHandle : retry failed with STS error 2060037 ("access not allowed").
PVLSVR: DeviceIo: beost: Error: CurlHttpClient: CurlHttpClient::checkCompletedHandles : function processCompletedEasyHandle failed with error 2060037 ("access not allowed").
PVLSVR: DeviceIo: beost: Error: CurlHttpClient: CurlHttpClient::doTransfer : function checkCompletedHandles failed with error 2060037 ("access not allowed").


PVLSVR: DeviceIo: beost: Warn: AmzResiliency: XML String
    InvalidObjectStateThe operation is not valid for the object's storage


PVLSVR: DeviceIo: beost: Error: amazon:amazon.com: Error: failed to get block map file for asset backupexec-bucket/BEOST_SInf (rv = 2060037)
PVLSVR: DeviceIo: beost: Critical: Error while reading data from cloud storage ( V-455-2)
PVLSVR: DeviceIo: beost: Error: amazon:amazon.com: Error: failed to get block map file for asset backupexec-bucket/BEOST_SInf-Bak (rv = 2060037)
PVLSVR: DeviceIo: beost: Critical: Error while reading data from cloud storage ( V-455-2)
PVLSVR: DeviceIo: beost: Error: amazon:amazon.com: Error: failed to get block map file for asset backupexec-bucket-test/BEOST_SDrv1 (rv = 2060013)
PVLSVR: DeviceIo: beost: Critical: Error while reading data from cloud storage ( V-455-2)
PVLSVR: DeviceIo: beost: Error: amazon:amazon.com: Error: failed to get block map file for asset backupexec-bucket-test/BEOST_SDrv2 (rv = 2060013)
PVLSVR: DeviceIo: beost: Critical: Error while reading data from cloud storage ( V-455-2)



PVLSVR: DeviceIo: beost: Critical: Error while reading data from cloud storage ( V-455-2)
PVLSVR: DeviceIo: beost: Debug: amazon:amazon.com: leave open_image
PVLSVR: DeviceIo: sts_open_image failed BEOST_SInf-Bak BEOST_SInf 2060037
PVLSVR: DeviceIo: ostutil: sts_open_image BEOST_SInf-Bak BEOST_SInf 2060037 3.072573 seconds
PVLSVR: DeviceIo: ostutil: FindOstInfo failed to open BEOST_Sinf-Bak with error 2060037

/BEOST_SInf-Bak /BEOST_SInf 的 Amazon S3 存储桶文件夹内容已从“标准”类 Amazon S3 存储迁移或归档到 Amazon Glacier。

Amazon S3 存储桶 生命周期策略将内容移至 Glacier Storage。

这些文件夹对象必须在 Simple Storage Service (S3) 标准存储中。

1. 使用 AWS 控制台或第三方 Amazon S3 浏览器查看存储桶内容。

2. 确认/BEOST_SInf-Bak 或/BEOST_SInf 文件夹和内容是否在存储类类型“Glacier”中。

3. 如果这些文件夹及其内容在 Amazon Glacier 存储中，它们必须从 Amazon Glacier 转换为 Simple Amazon Storage Service (S3) Standard。

4. 将两个文件夹从 Glacier 存储转换为标准存储后，重新启动 Backup Exec 服务。