Remote install of VC++ Redistributables (x86) is failing as a result RAWS push Install for Windows 8 (32bit) is failing
Article ID: 100050470
Updated On:
Description
Error Message
Cause
There could be multiple reasons for Final error: 0x643 - Fatal error during installation error and we need to refer install log file (C:\ProgramData\Veritas\Backup Exec\Logs\RAWSINST21.HTM) on the remote machine to find the exact cause.
If the install log has the following lines “The return value for Microsoft VC++ Redistributables (x86) returned error code: 1603”, it means the remote install of VC 2019 32 bit is failing on the Windows 8 (32bit) machine.
Resolution
Workaround:
1. Install RAWS using local install
2. Install VC 2019 x86 runtime manually and then retry push install
Issue/Introduction
Push Install for Windows 8 32bit is failing with "Final error: 0x643 - Fatal error during installation." and install log (C:\ProgramData\Veritas\Backup Exec\Logs\RAWSINST21.HTM) has the following line “The return value for Microsoft VC++ Redistributables (x86) returned error code: 1603”
Additional Information
ETrack: 4036512
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