Unable to run Backup Exec Reports. The message "Unable to run report. No further information is available" is displayed when Windows Regional settings are set to Russian (Belarus) format.

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Article ID: 100050331

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Updated On:

Cause

 

Resolution

Workaround:

Under Control Panel - Region - Formats tab, change to 'English' or any other format language other than 'Russian (Belarus)' and restart all BE services which shall allow to generate Backup Exec reports.

 

There are currently no plans to address this issue by way of a patch or hotfix in the current or previous versions of the software at the present time. While this issue may be resolved in a future major revision of the software at a later time, it is not currently scheduled for any release.  If you feel this issue has a direct business impact for you and your continued use of the product, please contact your Veritas Sales representative or the Veritas Sales group to discuss these concerns.
 
 

Issue/Introduction

Unable to run any reports in Backup Exec (System or custom). The message "Unable to run report. No further information is available" is displayed as seen below. Error Message

Additional Information

ETrack: 4036851