V-79-40960-38686: A recovery checkpoint cannot be created because Backup Exec has discovered a different recovery checkpoint on the <VMName> virtual machine

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Article ID: 100050300

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Updated On:

Description

Error Message

V-79-40960-38686 - A recovery checkpoint cannot be created because Backup Exec has discovered a different recovery checkpoint on the virtual machine. If no other backup job is running, delete the recovery control point 'BE_Snapshot_VMName - (02/17/2021 - 14:00:10)' manually and run the backup job again.

Cause

Hyper V Server rebooted when the Backup was in progress.

Resolution

1. Connect to Hyper V Host

2. Launch Hyper-V Manager

3. Highlight the VMname. Delete Checkpoint from the checkpoint section and rerun the Backup.

Note: Ensure the Hyper V server is not rebooted during a Backup.  If the checkpoint can't be deleted in the Hyper-V management console please reference technote 100031826.

 

 

Issue/Introduction

V-79-40960-38686 - A recovery checkpoint cannot be created because Backup Exec has discovered a different recovery checkpoint on the <VMName> virtual machine