Backup Exec Server service terminates unexpectedly after installing BE 21.2

book

Article ID: 100049902

calendar_today

Updated On:

Description

Error Message

The following error is reported in the Application Event Viewer:

Application Source:        
BEDBG Date: 3/11/2021 13:00:33 
Event ID:      259 
Task Category: (1) 
Level:         Error 
Keywords:      
Classic User:          N/A 
Computer:       
Description: A process crash has been detected. Faulting application: beserver.exe 21.0.1200.1899 
Faulting module: beserver.exe 21.0.1200.1899 
Fault offset           0x456457 
Exception code         0xc0000005. 

 

Resolution

This issue is resolved in Backup Exec 21.2 R2


Workaround :

Edit Recipient and deselect the checkbox "Send no more than 1 email within 5 minutes"

It is also seen that deselecting the above helped to get the notification to work again in case they stopped after updating to 21.2.

 

Issue/Introduction

Backup Exec Server service (beserver.exe) terminates unexpectedly after installing BE 21.2

Additional Information

ETrack: 4033744