问题

备份远程服务器失败，报错“V-79-57344-3844 - Backup Exec 服务器无法连接到远程代理”

最终错误：0xe000ff14 - 发生通讯故障

最终出错类别：资源出错

错误信息

SGMON debug from client server:

BEREMOTE: [02/27/12 11:04:19] [5260]     2012-02-27T11:04:19.338 [BESocket]           - @@@@@@@MyCloseSocket called with sockfd = 1572(0x624) retval = 0
BEREMOTE: [02/27/12 11:04:19] [5260]     2012-02-27T11:04:19.338 [BESocket]           - BETCPConnection::LoopThroughListAndConnect: Could not connect to remote address "FE80::A50E:80A8:F488:DE67%10" Port:54551 Error:10061.
BEREMOTE: [02/27/12 11:04:19] [5260]     2012-02-27T11:04:19.338 [BESocket]           - BETCPConnection::CreateConnectionFromHostAndPort: Could not create a connection to "LEFH-DWEB01" because attempts with both IPv4 and IPv6 protocols failed
BEREMOTE: [02/27/12 11:04:19] [5260]     2012-02-27T11:04:19.338 [nrds]               - Could not create a BETCPConnection object from address: SERVER NAME error=An error occurred during a socket connect operation: Error Code: 10061, System Error Message: No connection could be made because the target machine actively refused it.
BEREMOTE: [02/27/12 11:04:19] [5260]     2012-02-27T11:04:19.338 [ndmp\ndmpcomm]      - NrdsAdvertiserThread: connect to target=SERVER NAME port=6101 failed

Application Event Log:

Faulting application name: beremote.exe, version: 14.0.1798.0, time stamp: 0x4f1e02d7
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x0000000000000000
Faulting process id: 0x15b8
Faulting application start time: 0x01ccf56389c805b6
Faulting application path: C:\Program Files\Symantec\Backup Exec\RAWS\beremote.exe
Faulting module path: unknown
Report Id: f79736a6-6158-11e1-a9a6-00155d6f141f

UMI :- V-79-57344-3844

原因

1.防火墙阻止了通信。

2.防病毒软件阻止了beremote.exe进程。

解决方法

1. 禁用Windows防火墙，或在防火墙设置在开放适当的端口。

2. 在防病毒软件中排除BEREMOTE.exe进程。