While upgrading from Veritas System Recovery 21 / 21.1 / 21.2 to 21.3 with Veritas Update, users would be prompted to close the ‘Install the Service Pack’ UI to proceed with patch upgrade.
Article ID: 100049511
Updated On:
Description
Error Message
Veritas System Recovery 21
The following applications should be closed before continuing the installation:
Install the Service Pack
Resolution
Click on ‘Ignore’ Option on the pop-up, and proceed with patch upgrade.
Issue/Introduction
While running Veritas Update from Veritas System Recovery 21/21.1/21.2 to upgrade to Veritas System Recovery 21.3, Veritas System Recovery prompts to close the ‘Install the Service Pack’ UI to proceed with VSR 21.3 patch upgrade. (Figure 1)
Figure 1
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