Error message "Unable to forward requests to another media server" appears while performing Tape Media tasks.

book

Article ID: 100049399

calendar_today

Updated On:

Description

Error Message

 

"Unable to forward requests to another media server"

 

Cause

The Issue is generally seen when the Backup Exec configuration is migrated from previous to a new Backup Exec Server. It may happen that the previous device information may still be present in Backup Exec Database Device table.

Resolution

Remove the previous Backup Exec server or device entry from device table of Backup Exec Database (BEDB).

Note:Please contact Veritas Technical Support for assistance resolving this issue.  A Backup of the Backup Exec Database is recommended before making any changes in the BEDB.

Issue/Introduction

Error message "Unable to forward requests to another media server" appears while updating Tape Media properties. This issue can also occur when attempting to perform other tape media such as updating cleaning media count.