SMTP settings will not configure successfully in VSR, if a VPN Client is running

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Article ID: 100049377

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Updated On:

Description

Error Message

 

Cause

A VPN Client is running, which is disrupting communications.

Network Security or Firewalls may also have the same impact. 

 

Resolution

Configure the SMTP settings in VSR, when the VPN Client is not running.

 

Issue/Introduction

SMTP settings will not configure successfully in Veritas System Recovery (VSR), if a VPN Client is running. Even if settings are correct, when attempting to Apply, VSR will report the error; Error ECE30072: Check the fully-qualified domain name and port number of the SMTP Server

Error Message