Error Message

Error EC8F17B7: Cannot create recovery points for job: Drive Backup of Local Disk (*:\).
    Error E4F3000E: Snapshot failure while using Volume Shadow Copy Service. Please check application event log for VSS errors. Error code: EndCreateSnapshotSet (-2147212529). 0xE4F3000E (Veritas System Recovery)
 (UMI:V-281-3215-6071)

UMI : V-281-3215-6071

Workaround:
If there are several Windows Recovery Environment volumes in the system, please assign drive letters to all of volumes. To assign drive letters to them, use DISKPART command. (See below.)
After assigning them and creating new backup jobs, please back up again.

For instance:

(Disk partition 4) - Windows Recovery Environment - 990 MB
(Disk partition 5) - Windows Recovery Environment - 12 GB
(Disk partition 6) - Windows Recovery Environment - 1.5 GB

c:> diskpart

DISKPART> select disk 0

DISKPART> list volume

NOTE: Check volume number and size. Find the volumes that have 990 MB, 12 GB, 1.5 GB.

DISKPART> select volume X

NOTE: X is volume number for 990 MB. If the volume number is 3, run "select volume 3".

DISKPART> assign letter=L

NOTE: Assign 990MB volume to L drive.

DISKPART> select volume Y

NOTE: Y is volume number for 12 GB. If the volume number is 4, run "select volume 4".

DISKPART> assign letter=M

NOTE: Assign 14.12GB volume to M drive.

DISKPART> select volume Z

NOTE: Z is volume number for 1.5 GB. If the volume number is 5, run "select volume 5".

DISKPART> assign letter=N

NOTE: Assign 1.5 GB volume to N drive.

DISKPART> exit

C:\> exit

Veritas has acknowledged that the above-mentioned issue is present in the current version(s) of the product(s) mentioned at the end of this article. Veritas is committed to product quality and satisfied customers.
 
This issue is currently under investigation by Veritas. Pending the outcome of the investigation, this issue may be resolved by way of a patch or hotfix in current or future revisions of the software. However, this particular issue is not currently scheduled for any release.  If you feel this issue has a direct business impact for you and your continued use of the product, please contact your Veritas Sales representative or the Veritas Sales group to discuss these concerns.  For information on how to contact Veritas Sales, please see  http://www.veritas.com Please be sure to refer back to this document periodically as any changes to the status of the issue will be reflected here.