An error occurred when the Backup Exec Job Engine Service attempted to communicate with the Backup Exec Device & Media Service. Try restarting all of the Backup Exec services, and then retry this job.
Article ID: 100048541
Updated On:
Description
Error Message
An error occurred when the Backup Exec Job Engine Service attempted to communicate with the Backup Exec Device & Media Service. Try restarting all of the Backup Exec services, and then retry this job.
V-79-57344-3865
0xe0000f19
Cause
Backup Exec Service account password is expired or account is locked.
Resolution
- Updated Backup Exec service credentials, restart Backup Exec services and re-run backup job.
- Verify that Backup Exec service account is not locked.
Issue/Introduction
Backup job fails with error - An error occurred when the Backup Exec Job Engine Service attempted to communicate with the Backup Exec Device & Media Service.
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