Error Message

Completed status: Failed
Final error: 0xe0008488 - Access is denied.
Final error category: Security Errors

Backup- \\server\Utility PartitionV-79-57344-33928 - Access is denied.
Directory \\server\Utility Partition\Utility Partition On Disk 1\ was not found, or could not be accessed.
None of the files or subdirectories contained within will be backed up.

Under Investigation:

Backup Exec Remote Agent Debug Log:

[fsys\shared]        - Attach to \\server\
[ndmp]               | Performing traditional back up
[fsys\upfs]          - OpenPhysicalDrive: Could not open handle to \\.\PhysicalDrive1. Error: 32
[ndmp\loops]         - LP_ENV::MsgError: error 0xe0008488 processing object Utility Partition On Disk 1
[server]             | ERROR: recieved TBE messasge: 0xE0008488 while processing backup set: '\\server\' (00000000083C0F00)

This issue is currently under investigation by Veritas Technologies LLC. Pending the outcome of the investigation, this issue may be resolved by way of a patch or hotfix in current or future revisions of the software. However, this particular issue is not currently scheduled for any release.  If you feel this issue has a direct business impact for you and your continued use of the product, please contact your Veritas Sales representative or the Veritas Sales group to discuss these concerns.
 
Note: Customers experiencing this issue are encouraged to contact Veritas Technical Support as data is still being collected to assist in resolving this issue.