‘Garbage Collection History’ and ‘Storage Consumption History’ reports do not run, generating an error

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Article ID: 100048269

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Updated On:

Description

Error Message

Example:

'An error occurred while running the report 'Garbage Collection History'. Please check that the report file 'DLOdedupegarbagebydate_en.rdl' is correctly installed. (00000000E014000B)'

 

Cause

Records in the DLO DBs are stored in a default US format (mm/dd/yyyy). That date string is used as part of the path to Dedupe data being read to generate the reports, but due to the System Input Locale configured to use a  different Date Format (i.e. yyyy-mm-dd), the path may be misinterpreted and generates an error when running the reports.

 

Resolution

This issue has been resolved in the DLO 9.4 release. 

 

Issue/Introduction

‘Garbage Collection History’ and ‘Storage Consumption History’ reports do not run, generating an error.

Additional Information

ETrack: 3995469