Driver validation fails with an error "VXCRYPTO_7.dll is missing" on a System Recovery disk for System Recovery 21.1

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Article ID: 100048264

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Description

Error Message

The program can't start because VXCRYPTO_7.dll is missing from your computer. Try reinstalling the program to fix this problem.

Figure 1

Cause

A process "Drivervalidation.exe" fails to detect VXCRYPTO_7.dll. 

Resolution

This issue has been resolved on System Recovery 21.3.

 

Workaround:

1. Open File Explorer.

2. Browse the following folder.

C:\Program Files\Veritas\Veritas System Recovery\RecoveryDisk\Tools and Utilities\SreTools\common

3. Copy VXCRYPTO_7.dll to C:\Windows.

4. Click "Run Driver Validation".

Issue/Introduction

An error "VXCRYPTO_7.dll is missing" appears when clicking "Run Driver Validation" on a System Recovery disk (SRD) for System Recovery 21.1 (See Figure 1)

Additional Information

ETrack: 4012050