Windows Server 2019/2016 with Hyper- V role installed, Blue screens when running internal "Windows Backup" with Veritas System Recovery installed

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Article ID: 100048237

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Updated On:

Description

Error Message

Stop error is seen when running internal "Windows Backup" with VSR installed and at least one backup completed with VSR.

Resolution

Workaround:

Do Not run internal "Windows Backup".

This issue is currently under investigation by Veritas Technologies LLC. Pending the outcome of the investigation, this issue may be resolved by way of a patch or hotfix in current or future revisions of the software. However, this particular issue is not currently scheduled for any release.  If you feel this issue has a direct business impact for you and your continued use of the product, please contact your Veritas Sales representative or the Veritas Sales group to discuss these concerns.
 
Note: Customers experiencing this issue are encouraged to contact Veritas Technical Support as data is still being collected to assist in resolving this issue.

 

Issue/Introduction

Windows Server 2019/2016 with Hyper- V role installed, Blue screens when running internal "Windows Backup" with Veritas System Recovery (VSR) installed

Additional Information

ETrack: 4007469