An email subject is garbled when sending a SMTP notification on System Recovery Japanese.
Article ID: 100048199
Updated On:
Description
Error Message
N/A
Cause
The email body is correctly encoded in UTF8 but the only email subject is not encoded in UTF8 on System Recovery 21 and 21.1
Resolution
A supported hotfix has been made available for this issue in the VSR versions listed below. Please contact Veritas Technical Support to obtain this fix. This hotfix has not yet gone through any extensive Q&A testing. Consequently, if you are not adversely affected by this problem and have a satisfactory temporary workaround in place, we recommend that you wait for the public release of this hotfix.
While this issue may be resolved in a future major revision of the software at a later time, it is not currently scheduled for any release. If you feel this issue has a direct business impact for you and your continued use of the product, please contact your Veritas Sales representative or the Veritas Sales group to discuss these concerns.
System Recovery version(s):
System Recovery 21, 21.1
Issue/Introduction
Figure 1
Additional Information
