How to gather debug log files for Remote Agent for Linux and Unix servers
Article ID: 100047932
Updated On:
Resolution
Please follow the steps mentioned below to gather debug log files for RALUS:
1. Download the ralusgather.zip file attached to this article.
2. Log on Linux or Unix servers using root account.
3. Copy ralusgather.zip to any directory like /tmp.
4. Unzip the ralusgather.zip file.
5. Run the "bash ./ralusgather" command.
6. A compressed file containing all the debug logs would be generated: ralusinfo_
Issue/Introduction
Log gather utility is not available in Remote Agent for Linux and Unix servers (RALUS) install path.
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