DLO Restore job fails with error "File does not belong to user"
Article ID: 100047751
Updated On:
Description
Error Message
04/17/20, 11:02:31:828, dloconsoleu.exe, 3556:, >, multicopier.cpp( 752 ), Multicopier::Copy - copying
\\StorageServer\NUDF\domain-username\.dlo\machine-name\C_\Users\username.domain\DOCUMENTS\Outlook Files\[00g37lkoQ75pLt000012g0]Outlook Data File - user.pst to:
04/17/20, 11:02:31:922, dloconsoleu.exe, 3556:, E>, restoreframe.cpp( 1398 ), Error: hr=3422572324
\\StorageServer\NUDF\domain-username\.dlo\machine-name\C_\Users\username.domain\DOCUMENTS\Outlook Files\[00g37lkoQ75pLt000012g0]Outlook Data File - user.pst File does not belong to user username
Cause
The error "File does not belong to this user" is seen when a VIP user is migrated to NON-VIP profile.
Resolution
1. Migrate the user to VIP profile in DLO Admin console.
2. Restore the files required.
3. Once data is restored use can be assign back to NON-VIP profile.
Issue/Introduction
Additional Information
