Exchange (GRT) Duplicate backup from disk based storage to non disk storage ( tape, OST ) or vice versa shows a message 'This backup set may not contain any data'

book

Article ID: 100047732

calendar_today

Updated On:

Description

Error Message

Backup Summary -

Backed up 1 Exchange Server stores
Backed up 8 Exchange Server logs
Processed 953710892 bytes in  14 seconds.
Throughput rate: 3898 MB/min

Verify Set Summary 

Verified 0 files in 0 directories.
Processed 953710892 bytes in  1 second.
Throughput rate: 54572 MB/min

Duplicate Set Summary

Backed up 0 files in 0 directories.
Processed 953710892 bytes in  30 seconds.
Throughput rate: 1819 MB/min

This backup set may not contain any data. <- This is the message that should not be seen in Job Log as the Duplicate has completed successful.

Cause

The message can be ignored if the byte count of duplicate set matches with that of the primary backup.

Resolution

This issue is currently under investigation by Veritas Technologies LLC. Pending the outcome of the investigation, this issue may be resolved by way of a patch or hotfix in current or future revisions of the software. However, this particular issue is not currently scheduled for any release.  If you feel this issue has a direct business impact for you and your continued use of the product, please contact your Veritas Sales representative or the Veritas Sales group to discuss these concerns.
 

Note: Customers experiencing this issue are encouraged to contact Veritas Technical Support as data is still being collected to assist in resolving this issue.
 

Issue/Introduction

Exchange (GRT) Duplicate backup from disk based storage to non disk storage ( tape, OST ) or vice versa shows a message 'This backup set may not contain any data'

Additional Information

ETrack: 4004658