VxGather cannot collect debug logs and job logs in Backup Exec 21

book

Article ID: 100047728

calendar_today

Updated On:

Description

Error Message

No error

Cause

Veritas has released new tools, VQA (Veritas Quick Assist), to diagnose, correct technical issues and collect data or logs for support. VxGather is no longer maintained.

Resolution

Please use VQA (Veritas Quick Assist) to collect logs

https://supportbackupexec.cloud.com/support-home/kbsearch/article?articleNumber=100038617&articleTitle=how-to-use-veritas-quick-assist-to-diagnose-and-correct-technical-issues& 

Issue/Introduction

VxGather cannot collect debug logs and job logs in Backup Exec 21.

Powered by Wolken Software