A message "Unable to find drive(s) *.\" pops up when trying to restore files or folders using Granular Restore Option
Article ID: 100047608
Updated On:
Description
Error Message
Unable to find drive(s) *:\. Restoring files and folders to these drive(s) will fail.
Do you want to continue restoring files and folders for available drives?
Cause
The popup message appears when "*:\" is included in the latest recovery points.
Resolution
The popup message can be ignored with no harm. The restore will be successful when pressing "Yes" in the dialog box.
Issue/Introduction
A message like Figure 1 pops up when trying to restore files or folders using Granular Restore Option.
Figure 1
Figure 1
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