DLO EmergencyRestore fails if User name contains Polish characters
Article ID: 100047551
Updated On:
Description
Error Message
"Error: User share path not found. The user share path format could be different from the path configured in Veritas DLO"
Cause
The DLOcommandu utility misinterprets the Polish characters used and then cannot match that string against the DLO database User entries.
This issue occurs with DLO v9.3.2 & v9.3.3
Resolution
This issue has been resolved on DLO v9.4.
Issue/Introduction
Using the DLOCommandu Utility with the -EmergencyRestore switch: DLOCommandu -EmergencyRestore fails to recover the data, if the User name contains Polish characters (e.g. ł ).
Restores carried out via the DLO Administration Console are successful for those users.
Additional Information
ETrack: 3989596
JIRA: DLO-2932
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