GRT restore of Active Directory user fails with an error "0xe000848e - Unable to restore File Attributes Security or Directory Security information"

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Article ID: 100047489

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Description

Error Message

Job log reports following error :

Restore- \\DC.DOMAIN.COM\System?State 
\\DC.DOMAIN.COM\System?State
V-79-57344-33981 - The system cannot find the path specified - unable to restore file .
V-79-57344-33981 - The system cannot find the path specified - unable to restore file .

Beremote debug log reports the following error :

[ndmp\ndmpsrvr]      - AssertPrivilege( SE_SECURITY_NAME ) failed: Not all privileges or groups referenced are assigned to the caller.
[ndmp\ndmpsrvr]      - ENV: USERNAME=DOMAIN\USER
:
:
[fsys\adgran]        -     ADProv:Error 57 - Retrying get Security Descriptor for [nTSecurityDescriptor] 
[fsys\adgran]        -     ADProv:Error 57 - Retrying get Security Descriptor for [nTSecurityDescriptor] 
[fsys\adgran]        -     ADProv:Error 57 - Retrying get Security Descriptor for [nTSecurityDescriptor] 

Cause

This issue is caused if Backup Exec account does not have the required permissions on the domain controller.

Resolution

Check the Default Domain Controller Security Policy and assign the user rights listed in the following document :

How to define/grant the required user rights/permissions for a Backup Exec Service Account (BESA)

Issue/Introduction

GRT restore of Active Directory user fails with an error "0xe000848e - Unable to restore File Attributes Security or Directory Security information"