DLO SMTP Notifications do not work if SSL Authentication fails

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Article ID: 100047488

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Description

Error Message

SMTPTroubleshooter Log;

[Debug],"WebServerRequest::SendSMTPMail: Started Sending the Mail by curl"

[Debug],"CSMTPHelper::~CSMTPHelper: SMTP Helper object destroyed"

[Info ],"MailBuf::~MailBuf: Mail Buf object destroyed"

[Error],"WebServerRequest::SendSMTPMail: Sending SMTP Mail Not Successful: 60"

[Error],"WebServerRequest::SendSMTPMail: Unhandled exception"

[Trace],"WebServerRequest::SendSMTPMail End"

[Error],"SendMailConfig: SendMail failed: 0" [Error],"SendMailConfig: Status: 3759407122"

 

Cause

1. The SSL Authentication failure.

or

2. SMTP Mail Server URL contains the  ' - ' character.

 

Resolution

This issue has been resolved in the DLO 9.4 release.

 

Issue/Introduction

In Desktop and Laptop Option (DLO), SMTP email Notifications are not successfully sent.

Additional Information

ETrack: 3985047 JIRA: DLO-2859
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