Error Message

Backup Exec Job Log:

Final error: 0xe0008488 - Access is denied.
Final error category: Security Errors

Access denied to directory \.
Error reading security data stream.

 

Backup Exec Debug:

BEREMOTE: [fsys\ntfs]          - NTFS_SetupWorkPath: LocallyRoutedPath(dir) = '\\?\UNC\\\*'
BEREMOTE: [ndmp\ndmpcomm]      - ndmpdGenerateFileHistoryInfo: name: lba:2
BEREMOTE: [ndmp\ndmpcomm]      - ndmpSendRequest: message:0xf337
BEREMOTE: [ndmp\ndmpcomm]      - ndmp_writeit: len:352
BEREMOTE: [ndmp\ndmpcomm]      - sent          seq#: 41 msg: 0xf337
BEREMOTE: [ndmp\ndmpcomm]      - ndmpFreeMessage: message:0xf406
BEREMOTE: [ndmp\loops]         - LP_ENV::MsgError: error 0xe0008488 processing object
BEREMOTE: [ndmp\ndmpcomm]      - ndmpdApiLog: version:3
BEREMOTE: [ndmp\ndmpcomm]      - ndmpdApiLog: message_id = 22, log_type = 2, entry_len=62

Compatibility issue with Samba (www.samba.org) servers compiled with support for User Quotas.

This problem does not prevent the directory's contents from being successfully backed up.
The Backup job fails but all the data is backed up as expected and can be restored.

NOTE: Backups are being performed with no remote agent and fall under "Alternate Configuration" per the Backup Exec HCL (Hardware Compatibility List). 

This issue is resolved in the latest FreeNas/TrueNas releases,

For other NAS or Linux server Samba implementations(s) please contact the Hardware or Software Vendor.

There are no plans to address this issue by way of a patch or hotfix in the current or previous versions of the software at the present time. However, the issue is currently scheduled to be addressed in the next major revision of the product. Please note that Veritas Technologies LLC reserves the right to remove any fix from the targeted release if it does not pass quality assurance tests.  Veritas’ plans are subject to change and any action taken by you based on the above information or your reliance upon the above information is made at your own risk.

Backup of (LUSTRE NAS on Samba Mount)m FreeNas, TrueNas 11.2 and above fails with Access Denied. This issue is also observed with backups of Samba Shares hosted on Linux servers or NAS devices implementing Ssamba for shares.

ETrack: 4057937 ETrack: 3996778