Unable to open Backup Exec job logs after applying Microsoft Security Advisory ADV200001

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Article ID: 100047077

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Updated On:

Description

Error Message

"The job log could not be loaded"

 

Cause

ADV200001 | Microsoft Guidance on Scripting Engine Memory Corruption Vulnerability
Security Vulnerability
Security Advisory
Published: 01/17/2020 | Last Updated : 01/19/2020
https://portal.msrc.microsoft.com/en-us/security-guidance/advisory/ADV200001

Resolution

This vulnerability itself is now addresses in the February 2020 MS updates.
To fix the vulnerability in general, customer should install the latest MS security updates.

Microsoft has completed the investigation into a public report of this vulnerability. We have issued CVE-2020-0674 - Scripting Engine Memory Corruption Vulnerability to address this vulnerability. For more information about this issue, including download links for an available security update, please review CVE-2020-0674.


IMPORTANT:

If a customer has applied the workaround to restrict access to JScript.dll as described in ADV200001. Does he need to undo the workaround before he applies the February security update?

Yes. Customers who applied the workaround need to undo it before applying the updates to address this vulnerability.

 

Issue/Introduction

After applying the solution of the Microsoft Security Advisory ADV200001 | Microsoft Guidance on Scripting Engine Memory Corruption Vulnerability; it is no longer possible to open any Backup Exec job logs.

This issue only affects the opening of job logs; everything else works fine.

Additional Information

ETrack: 3994726