The virtual machine hosted over SMB share cannot be backed up as the 'Use Resilient Change Tracking' check box is not selected

book

Article ID: 100046477

calendar_today

Updated On:

Description

Error Message

0xe000e367 - The virtual machine hosted over SMB share cannot be backed up as the 'Use Resilient Change Tracking' check box is not selected. Ensure that this option is selected to backup this virtual machine.

Backup- V-79-57344-58215 - The 'VRTSRV::\\BE20-4.rct.local\Hyper-V?HA?VM\test' virtual machine, hosted over SMB share cannot be backed up as the 'Use Resilient Change Tracking' check box is not selected. Ensure that this option is selected to backup this virtual machine.

Cause

Virtual Machines hosted on SMB share can be backed up with Backup Exec latest versions if the Hyper V host operating system supports Resilient Change Tracking ( RCT is a feature of Windows Server 2016 and above operating system )

Resolution

If the Hyper V node(s) operating system is Windows Server 2016 or above, RCT should be enabled from Backup Exec Global Settings -> Virtual Machine -> Select the checkbox 'Use Resilient Change Tracking wherever applicable' to backup Virtual Machine(s) hosted over SMB share.

Issue/Introduction

Backup of Virtual machine(s) hosted over SMB share fails with error 0xe000e367