Note

·         Need to be a registered user of a VEMS account that holds an entitlement for one of the product releases listed in the update's Applies to the following releases section.

·         If you aren't a registered user of any VEMS accounts that can entitle the download, you will be prompted to enter an Entitlement Code. Enter either a VEMS entitlement ID or an appliance serial number if downloading appliance software. If the Entitlement Code can be matched to a VEMS entitlement that can entitle the download, you will be able to download the update. The VEMS entitlement IDs and the appliance serial numbers are listed on the Veritas Certificate.

To download files in theBase and upgrade installerssection:

1. You must have a Veritas account. If you don’t have a Veritas account, you can create one by clicking Sign in at the top of the page and then clicking Create one.
2. Your Veritas account ID (email address) must be registered as a user of a VEMS account that holds one or more entitlements for the product with an Entitled Version (displayed in VEMS) that is greater than or equal to the product’s version.
3. Your Veritas account ID must have either the Administrator or Download Software privilege.
4. You must log in with this Veritas account. To log in, click Sign in at the top of the page.

Note: You may not be entitled to download all files listed as some Veritas product offerings entitle different file sets. For example, some product offerings vary by platform (Windows, Linux, Unix, etc.) so you will only be able to download files for the platforms covered by your product entitlements.

Product updates are listed in theUpdatessection.

To download files in the Updates section:

1. You must have a Veritas account. If you don’t have a Veritas account, you can create one by clicking Sign in at the top of the page and then clicking Create one.
2. You must log in with this Veritas account. To log in, click Sign in at the top of the page.
3. Some updates may require that you purchased a maintenance contract and that your contract was active at the time the update was release. If so, you will be prompted to select VEMS account to be the account of record for the download or be asked to provide an Entitlement Code if your Veritas account is not linked to an VEMS accounts that entitles you do download the update.

To download files in theUpdatessection:

1. You must have a Veritas account. If you don’t have a Veritas account, you can create one by clicking Sign in at the top of the page and then clicking Create one.
2. You must log in with this Veritas account. To log in, click Sign in at the top of the page.
3. Some updates may require that you purchased a maintenance contract and that your contract was active at the time the update was release. If so, you will be prompted to select VEMS account to be the account of record for the download or be asked to provide an Entitlement Code if your Veritas account is not linked to an VEMS accounts that entitles you do download the update.