Restore of a virtual machine hosted in a Cluster Shared Volume (CSV) environment on Windows 2019 or newer OS, fails with '0xe0001686 - Access is denied' error but the VM data is restored correctly.
Article ID: 100045547
Updated On:
Description
Error Message
The following error is displayed:
Completed status: Failed
Final error: 0xe0001686 - Access is denied (Hyper-V restore).
Final error category: Security Errors
For additional information regarding this error refer to link V-79-57344-5766
Cause
If the owner node for storage is changed and a restore job is run for CSV VM, then the job fails.
Access Denied is seen due to CreateFile API returning error.
Resolution
1) Restore the Virtual Machine with this option "to a different server; prefix the source drive and path with a new drive and path."
Deselect "Register the virtual machine in Hyper-V Manager after the virtual machine is restored to the new location."
2) When restore completes successfully, import the Virtual Machine from Hyper-V Manager.
Issue/Introduction
In a Cluster Shared Volume (CSV) environment, on Windows 2019 or newer OS, restore of a virtual machine fails with '
0xe0001686 - Access is denied' error, but the virtual machine data is restored correctly.
Additional Information
ETrack: 3970729
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