Requesting Customer Information Changes

book

Article ID: 100044856

calendar_today

Updated On:

Description

Description

This article deals with three types of customer information change requests:

License Transfers

This policy has been established to provide customers with flexibility to leverage their investments in Veritas software. This policy provides the guidelines under which a licensee may transfer one Veritas perpetual software License for a different Veritas perpetual software license, where that licensee continues to hold the entitlement post-transfer. The six types of License Transfers covered by this Policy are: Cross-grades, Product Downgrades, Host Transfers, Platform Transfers, Server/Processor Tier Transfers, and License Meter Transfers.

Additional information is available at https://www.veritas.com/content/dam/Veritas/docs/policies/Global-License-Transfer-Policy.pdf

License Assignment

This policy provides guidelines for assigning licenses from one customer/licensee to another company or corporate entity for any reason, including as a result of a merger or acquisition, name change, divestiture, or merging account numbers. This policy applies to all Veritas perpetual software licensed to end users and defines those situations in which the assignment of Veritas software licenses to third parties is or may be permitted by Veritas.

Additional information is available at https://www.veritas.com/content/dam/Veritas/docs/policies/Global-License-Assignment-Policy-(External).pdf

License Relocation

This policy provides the guidelines for relocating licenses by a corporate end user to its parent, subsidiary, or other affiliated company or to another location for that end user. This policy describes the requirements for relocating perpetual software licenses within same and different price-listed geographies.

Additional information is available at https://www.veritas.com/content/dam/Veritas/docs/policies/Global-License-Relocation-Policy-(External).pdf

Requesting Assistance

Please contact your Veritas Sales representative for assistance with initiating such requests or with completing the applicable form.

 

 

Article Version - Internal

Article Version Notes - Internal

 

Business Unit - Internal

 

Description - Internal

 

Issue/Introduction

Requesting Customer Information Changes