Backup or restore jobs for VMware Virtual Machine Templates fail with when using SAN transport mode

book

Article ID: 100044829

calendar_today

Updated On:

Description

Error Message

In case of Backup job:

0xe0009585 - Unable to open a disk of the virtual machine.
V-79-57344-38277 - Unable to open a disk of the virtual machine.
VixDiskLib_Open() reported the error: One of the parameters was invalid VDDK-Warn: ERROR opening boot.ini file boot.ini for reading

UMI Code: V-79-57344-38277

In case of Restore job:

0xe0009574 – Unable to create a snapshot of the virtual machine. The virtual machine no longer exists or may be too busy to quiesce to take the snapshot.

0xe0009579 - Unable to copy the virtual machine disk using the VMware VixDiskLib

UMI Code: V-79-57344-38265

BEREMOTE: [06/08/21 10:31:43] [11196]     [fsys\shared]        - VDDK-Log: VixDiskLib: VixDiskLib_Write: Write 2048 sectors to disk at 0 failed. Error 16000 (One of the parameters supplied is invalid) (DiskLib error 4096062: One of the parameters supplied is invalid) at 6901.
BEREMOTE: [06/08/21 10:31:43] [11196]     [fsys\shared]        - Error calling the vixdiskLib api: VixDiskLib_Write Error='0x00016000' , One of the parameters supplied is invalid
BEREMOTE: [06/08/21 10:31:43] [13212]     [fsys\shared]        - vddkWrapper::WriteDiskExtents() Write request retry attempt '4' failed. Error Text: 'One of the parameters supplied is invalid' Error: '16000' :
BEREMOTE: [06/08/21 10:31:43] [8620]     [fsys\vmvcb]         - VM_VCBPROXY_FS::WriteDataToDisk() Could not write to the disk. VixDiskLib_Write() reported the error: One of the parameters supplied is invalid
BEREMOTE: [06/08/21 10:31:43] [8620]     [fsys\vmvcb]         - VM_VCBPROXY_FS::WriteObj() Status CODE (E0009579) for virtual machine disk file [AUTO-SAS-Storage] Server/disk.vmdk
BEREMOTE: [06/08/21 10:31:43] [8620]     [fsys\shared]        - [FS_WriteObj::431]  amount_to_write:512 amount_written:512 blockSize:1 ... ret_val:0xe0009579
BEREMOTE: [06/08/21 10:31:43] [8620]     [fsys\shared]        - [FS_WriteObj]  buffer:0x3040000  size:36  blockSize:1 ... Exit (0xe0009579)
BEREMOTE: [06/08/21 10:31:43] [8620]     [ndmp\loops]         - LP_ENV::MsgError: error 0xe0009579 processing object Server\disk.vmdk

Cause

VMware Virtual Machine templates cannot be backed up via SAN transport due to VMware VDDK limitations. The limitation applies to restoring jobs as well. NBD transport is needed in order to back up / restore VMware Virtual Machine templates.

Resolution

Change the transport mode in the jobs to NBD, and run backup or restore jobs again.

Issue/Introduction

Backup or restore jobs for VMware Virtual Machine Templates fail with an error 0xe0009585 or 0xe0009574 when using SAN transport mode.