Windows 7 fails to boot (0xc000000e) following restore to different hardware.

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Article ID: 100044732

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Updated On:

Description

Error Message

0xc000000e

Cause

This failure to boot is caused by the osdevice section of the boot loader showing as 'unknown'. This can be seen by running the command BCDEDIT from the command prompt.

Resolution

A supported hotfix has been made available for this issue. Please contact Veritas Technical Support to obtain this fix. This hotfix has not yet gone through any extensive Q&A testing. Consequently, if you are not adversely affected by this problem and have a satisfactory temporary workaround in place, we recommend that you wait for the public release of this hotfix.

Issue/Introduction

Following a successful restore to different hardware using Veritas System Recovery (VSR), the restored operating system (Windows 7) fails to boot with the error listed below.

Additional Information

ETrack: 3967631