Installation of Backup Exec System Recovery (SR) on Windows 10 1809 fails with 'VProAuto.dll failed to register'.

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Article ID: 100044634

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Updated On:

Description

Error Message

FATAL ERROR: Error 1904.Module C:\Program Files\Common Files\Veritas Shared\VProRecovery\VProAuto.dll failed to register. HRESULT -1073740791. Contact your support personnel.

Cause

Unknown at this point.

Resolution

Customers experiencing this issue are encouraged to contact Backup Exec System Recovery Technical Support (https://supportbackupexec.cloud.com/support-home/home).

This article will be updated when a solution becomes available.

Issue/Introduction

Installation of Backup Exec System Recovery (SR) version 18 on Windows 10 (version 1809) fails with the error shown below. image.png This affects machines that are configured with regional settings/locales that are included in the following list: https://msdn.microsoft.com/en-us/library/dn363603.aspx?f=255&MSPPError=-2147217396