Description

Veritas offers two main types of entitlement reports: VEMS (Veritas Entitlement Management System) exports and Install Base Reports (IBRs).

VEMS Exports

VEMS users with permissions above Support can export a list of entitlements. This report will include all entitlements in VEMS on the accounts to which the user has been added. Example: If you have access to account numbers 1234 and 5678 in VEMS, the export will include entitlements for accounts 1234 and 5678. It will not include entitlements for any other accounts.

This report can be generated in the Entitlements tab by clicking Export. Items in the Entitlements tab can also be filtered based on product family, contract number, etc. so that exports can be created for specific product families, contracts, etc.

Additional information on accessing VEMS is available at https://www.veritas.com/support/en_US/article.100040083.html

Install Base Reports

Should a more comprehensive list of entitlements be needed, please contact CustomerCare@Veritas.com for information on obtaining an Install Base Report.  NOTE:  Third-party requests may require additional end-user approvals. Example: Resellers may request reports for the entitlements they have sold to the end-user, but end-user approval will be required to provide a report of all entitlements to the reseller.