Windows 10 - Error ECA31B77: Failed to install LightsOut Restore (LOR) on this system

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Article ID: 100044455

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Description

Error Message

Error ECA31B77: Failed to install LightsOut Restore on this system

Cause

When configuring LOR, VSR looks for system boot and bootmgr.

If empty "boot" and "bootmgr" folders are present on C: drive LOR configuration will fail.

Note:

In Windows 10 actual boot and bootmgr files are present in hidden partition.

Resolution

  1. Rename the boot and bootmgr empty folders on C drive.
  2. Setup LightsOut Restore from "VSR Console -> Task -> Setup LightsOut Restore"

Issue/Introduction

Unable to configure LOR on a windows 10 system