Browsing multiple instances of different Oracle versions installed on the same remote server shows the dialog box: " Failed to browse 'Oracle Database "ORACLE DATABASE" (Unavailable)'
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Article ID: 100044346
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Description
Error Message
In the Backup Exec selection list, the following message shows:
Browse Failure: Failure to browse 'Oracle Database "12C_ORACLE_DATABASE_NAME" (Unavailable)
Cause
The Backup Exec Agent for Oracle on either Windows or Linux Servers does not support Oracle databases of different Oracle instance versions installed on the same remote Oracle server.
Resolution
Since the scenario is not supported, the suggested solution consists in installing different Oracle versions on separate Oracle servers.
Issue/Introduction
Browsing multiple instances (databases) of different Oracle versions installed on the same remote Oracle server shows the dialog box: " Failed to browse 'Oracle Database "ORACLE DATABASE" (Unavailable)'.
This message can be observed even if the credentials have been properly configured on the Backup Exec Agent Utility.
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