V-79-57344-57409 Duplicate job fails when hardware encryption is being used and verify is configured to run as a separate job

book

Article ID: 100043792

calendar_today

Updated On:

Description

Error Message

Error - unable to load all of the selected scripts information.

Final error: 0xe000e041 - Validation failed because of invalid encryption settings.  An encryption type was specified but an encryption key was not provided.
Final error category: Job Errors

For additional information regarding this error refer to link V-79-57344-57409

 

Cause

This issue is caused by a separate verify job for duplicate jobs with hardware encryption.

 

Resolution

Workaround:
Configure verify for the duplicate stage as "At the end of the job".

 

There are currently no plans to address this issue by way of a patch or hotfix in the current or previous versions of the software at the present time. While this issue may be resolved in a future major revision of the software at a later time, it is not currently scheduled for any release.  If you feel this issue has a direct business impact for you and your continued use of the product, please contact your Veritas Sales representative or the Veritas Sales group to discuss these concerns.

 

Issue/Introduction

Duplicate job fails when hardware encryption is being used and verify is configured to run as a separate job. This issue does not affect backup jobs with hardware encryption enabled or duplicate jobs with software encryption or when duplicate jobs with hardware encryption are configured to have verify run as part of the job.

Additional Information

ETrack: 3955812 UMI: V-79-57344-57409