In Backup Exec Hyper-V Backup-to-Virtual (B2V) jobs fail.

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Article ID: 100043667

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Updated On:

Description

Error Message

The following error is displayed:

Failed to create the standby virtual machine required for warm conversion.

Cause

This issue occurs when a B2V target is a machine with RS4 operating system. The required Microsoft APIs do not work if the target of the B2V (VM Creation) operation is the root of a boot drive.

Resolution

To resolve this issue, ensure that you always select non-boot drive volumes or sub folders within the boot drive as a target for the B2V operation.

Issue/Introduction

If a B2V job is targeted to the root of a boot drive (for example, C:\), the job may fail. The job succeeds if the target is a sub folder in the boot drive (for example, C:\tempfolder) or any non-boot drive volume. For example, E:\ or E:\tempfolder.