Description

This article describes the steps to disable the telemetry feature in Backup Exec.

General Backup Exec usage and statistical information is periodically collected and sent anonymously to Veritas. Veritas uses the information to help improve the Backup Exec customer experience.

This telemetry feature is enabled by default.

Note:
Although usage and statistical information is collected, Veritas never collects specific user information.

To disable Backup Exec from collecting general usage and statistical information, perform the following steps:

1. Click the Backup Exec button, select Configuration and Settings, and then click Backup Exec Settings.
2. In the left pane, select Preferences.
3. Uncheck Allow Backup Exec to report anonymous usage information (No personally identifiable information will be returned to Veritas).
4. Click OK.