This article provides instructions on downloading the Quick Assist (QA) diagnostic tool.
For Windows users, Run QA:
1. Run Quick assist which can be found on C:\Program files \ Veritas \ Backup Exec Folder
You can also start the Quick assist in BE console under Technical support.
2 . Follow the steps mentioned in the article 100038617
Download the Quick Assist (QA) diagnostic tool to detect problems with Backup Exec products