Error Message

Error in /var/log/symsr/InstallUninstall.log:

Running Veritas(TM) System Recovery 18 Linux Edition, build 18.0.1-56558
filename: Veritas_System_Recovery.bin
running install( acceptEula=None, installSrd=None, installMount=None )

The eulaFile LICENSE was accepted
Install Distribution: (('redhat', '7.4', 'Maipo'), 'x86_64')
Install Platform: '3.10.0_693.11.6.el7.x86_64'
rpmbuild --rebuild  SymSnap/symbdsnap-18.0.1-56486.src.rpm  --define='_topdir /tmp/symsrinstall' --target=x86_64
!+--===========================================================================
warning: user orem_cm_build does not exist - using root
warning: group domain users does not exist - using root
warning: user orem_cm_build does not exist - using root
warning: group domain users does not exist - using root
Installing SymSnap/symbdsnap-18.0.1-56486.src.rpm
Build target platforms: x86_64
Building for target x86_64
Executing (%prep): /bin/sh -e /var/tmp/rpm-tmp.Twp10n
+ umask 022
+ cd /tmp/symsrinstall/BUILD
++ echo 3.10.0-693.11.6.el7.x86_64
++ cut -d . -f1
+ tempversion=3
+ '[' 3 = 3 ']'
+ '[' -f /lib/modules/3.10.0-693.11.6.el7.x86_64/build/include/generated/autoconf.h ']'
+ echo ' Kernel source is not properly configured '
 Kernel source is not properly configured 
+ exit 1
Error: /var/tmp/rpm-tmp.FCM4Ui Invalid terminal status (%prep)


RPM Build error:
warning: user orem_cm_build does not exist - using root
warning: group domain users does not exist - using root
warning: user orem_cm_build does not exist - using root
warning: group domain users does not exist - using root
    /var/tmp/rpm-tmp.FCM4Ui Invalid terminal status (%prep)
!---===========================================================================
Building driver for custom kernel failed.
rm -rf /tmp/symsrinstall
!+--===========================================================================
!---===========================================================================
Kernel (3.10.0_693.11.6.el7.x86_64) is not supported.
Exiting install.

Product version

Veritas System Recovery 18 for Linux or later

Related documents

Veritas System Recovery 18 for Linux Software Compatibility List

The proper kernel-devel is not installed after updating the kernel version.

Run the below commands.

1. yum install kernel-devel

 Note1: kernel-devel should be the same version as the current kernel version. The current kernel version can be displayed by running "uname -a". In case of this article, the kernel version is 3.10.0_693.11.6.el7.x86_64.

 Note2: Before installing kernel-devel, you may need to install perl using "yum install perl".


2. yum install gcc-c++
3. yum install genisoimage
4. yum install rpm-build
5. ./Veritas_System_Recovery.bin