Azure Cloud Storage - Offline- This device has not been discovered correctly. Cycle the services on Backup Exec Server to retry device discovery.

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Article ID: 100039972

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Cause

Premium storage provides high-performance storage for blobs, which are primarily used for VHD files. Premium storage accounts use SSD to store data. Microsoft recommends using Premium Storage for all of your VMs and not to configure as cloud storage for a backup storage

Resolution

1. Login to Azure Portal

2  Traverse to the storage account overview section. Confirm Performance parameter is set to Standard. If Performance
is set to premium, it needs to be reconfigured with Standard selection.


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3. Create a new storage account with Performance set as Standard, account kind set to Blob Storage.

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4. Add a container with Access level set to private after Storage account is configured. Use that container to configure the cloud storage in backup exec and it should work.

Issue/Introduction

This device has not been discovered correctly. Cycle the services on Backup Exec Services to retry device discovery.