Description

This article contains information about the latest Alerts, releases notifications, patches as well as known issues for Desktop and Laptop Option.  We recommend that you frequently check this article for updates or Subscribe to receive email notification each time this article is updated.


For more information on the following topic, click on one of the following links:

• Alerts

• Major and Minor Releases

• Patches

• Known Issues

• ​Documentation

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Alerts

Veritas Technologies LLC issues alerts for issues involving potential data loss, security vulnerabilities or other critical issues often requiring immediate action. Below you will find links to the latest Alerts for Desktop and Laptop Option:

 

Alert Name

Product Name

Article Number

Issue Severity

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Major and Minor Releases

Desktop and Laptop Option 9.8 is now available.   Release Date: 5 September, 2022

Desktop and Laptop Option 9.7 is now available.   Release Date: 7 February, 2022

Desktop and Laptop Option 9.6 is now available.   Release Date: 5 July, 2021

Desktop and Laptop Option 9.5 is now available.   Release Date: 15 December, 2020

Desktop and Laptop Option 9.4 is now available.   Release Date: 3 August, 2020

New Software Builds / Service Packs (Downloads) are available via the MyVeritas web site.

Downloads:

1. Login into MyVeritas.
2. Select the Licensing tab to access the Licensing Portal.
3. Select the Entitlement tab to get the Entitlement view.
4. Using the Entitlement search function, locate the Entitlement you wish to deploy.
5. Click on the Entitlement ID link to access the software.
6. Select either the Current Version or the Previous Version tab to get to the view that has the version of the software you wish to deploy.
7. Click the Download button for the version wish to deploy and follow the steps to download the software.

Note:For more information on the topic, seeHow to obtain the license key and installation download for Veritas products.

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Below are the latest supported updates for Desktop and Laptop Option

Release Notification

Article Number

Product / Sub Product

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The following entries have been reported as defects by our Support team:

Article Title

Article

Status

The following entries are the top technical solutions from Support:

Article Title	Article No.	Product Area
Windows 10 system does not shut down when Desktop and Laptop Option (DLO) is running.  NOTE: This issue has been resolved by DLO 9.3 or later.	100041494	Windows 10 version 1709
A DLO Restore job fails with error code 0xE014000B after removing a user from Active Directory.	100046381	DLO server
Backups never complete on Macintosh clients after migrating Storage Location (SL).	100050785	Macintosh

The following entries contain important information related to our product:

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Documentation

For more information on the release documentation see:

Article Title	Version	Article Number
Administrator's guide	9.8	Link
README	9.8	Link
Software Compatibility Matrix	9.8	Link
Hardware Compatibility List	9.8	Link
How to download license file	9.8	Link
Quick Reference Guide for DLO Installation and Configuration	9.8	Link
Best Practices	9.8	Link
Upgrade Process	9.8	Link
Getting Started Guide for MAC Agent	9.8	Link
Port Requirements for Veritas Desktop Laptop Option	9.8	Link
Cloud Support (Azure and AWS)	9.8	Link
BOI Setup and Configuration Guide	9.8	Link
Domain Trust Independent Solution - Installation and Configuration	9.8	Link (9.4)
Disaster Recovery Scenarios	9.8	Link
Sizing Calculator	9.8	Link
Redistribute DSL Data Utility	9.8	Link

 

Article Title	Version	Article Number
Administrator's guide	9.7	Link
README	9.7	Link
Software Compatibility Matrix	9.7	Link
Hardware Compatibility List	9.7	Link
How to download license file	9.7	Link
Quick Reference Guide for DLO Installation and Configuration	9.7	Link
Best Practices	9.7	Link
Upgrade Process	9.7	Link
Getting Started Guide for MAC Agent	9.7	Link
Port Requirements for Veritas Desktop Laptop Option	9.7	Link
Cloud Support (Azure and AWS)	9.7	Link
BOI Setup and Configuration Guide	9.7	Link
Domain Trust Independent Solution - Installation and Configuration	9.7	Link (9.4)
Disaster Recovery Scenarios	9.7	Link
Sizing Calculator	9.7	Link
Redistribute DSL Data Utility	9.7	Link

 

Article Title	Version	Article Number
Administrator's guide	9.6	Link
README	9.6	Link
Software Compatibility Matrix	9.6	Link
Hardware Compatibility List	9.6	Link
How to download license file	9.6	Link
Quick Reference Guide for DLO Installation and Configuration	9.6	Link
Best Practices	9.6	Link
Upgrade Process	9.6	Link
Getting Started Guide for MAC Agent	9.6	Link
Port Requirements for Veritas Desktop Laptop Option	9.6	Link
Cloud Support (Azure and AWS)	9.6	Link
BOI Setup and Configuration Guide	9.6	Link
Domain Trust Independent Solution - Installation and Configuration	9.6	Link (9.4)
Disaster Recovery Scenarios	9.6	Link
Sizing Calculator	9.6	Link
Redistribute DSL Data Utility	9.6	Link

 

Article Title	Version	Article Number
Administrator's guide	9.5	Link
README	9.5	Link
Software Compatibility Matrix	9.5	Link
Hardware Compatibility List	9.5	Link
How to download license file	9.5	Link
Quick Reference Guide for DLO Installation and Configuration	9.5	Link
Best Practices	9.5	Link
Upgrade Process	9.5	Link
Getting Started Guide for MAC Agent	9.5	Link
Port Requirements for Veritas Desktop Laptop Option	9.5	Link
Qualification Details with Cloud Service Providers (Azure and AWS)	9.5	Link
BOI Setup and Configuration Guide	9.5	Link
Domain Trust Independent Solution - Installation and Configuration	9.5	Link (9.4)
Disaster Recovery Scenarios	9.5	Link
Sizing Calculator	9.5	Link

 

Article Title	Version	Article Number
Administrator's guide	9.4	Link
README	9.4	Link
Software Compatibility Matrix	9.4	Link
Hardware Compatibility List	9.4	Link
How to download license file	9.4	Link
Quick Reference Guide for DLO Installation and Configuration	9.4	Link
Best Practices	9.4	Link
Upgrade Process	9.4	Link
Getting Started Guide for MAC Agent	9.4	Link
Port Requirements for Veritas Desktop Laptop Option	9.4	Link
Qualification Details with Cloud Service Providers (Azure and AWS)	9.4	Link
BOI Setup and Configuration Guide	9.4	Link
Domain Trust Independent Solution - Installation and Configuration	9.4	Link
Disaster Recovery Scenarios	9.4	Link
Sizing Calculator	9.4	Link

 

Article Title	Version	Article Number
Administrator's guide	9.3.3	Link
README	9.3.3	Link
Software Compatibility Matrix	9.3.3	Link
Hardware Compatibility List	9.3.3	Link
How to download license file	9.3.3	Link
Quick Reference Guide for DLO Installation and Configuration	9.3.3	Link
Best Practices	9.3.3	Link
Upgrade Process	9.3.3	Link
Getting Started Guide for MAC Agent	9.3.3	Link
Port Requirements for Veritas Desktop Laptop Option	9.3.3	Link
Qualification Details with Cloud Service Providers (Azure and AWS)	9.3.3	Link
BOI Setup and Configuration Guide	9.3.3	Link
Domain Trust Independent Solution - Installation and Configuration	9.3.3	Link
Disaster Recovery Scenarios	9.3.3	Link
Sizing Calculator	9.3.3	Link

 

Article Title	Version	Article Number
Administrator's guide	9.3.2	Link
README	9.3.2	Link
Software Compatibility Matrix	9.3.2	Link
Hardware Compatibility List	9.3.2	Link
How to download license file	9.3.2	Link
Quick Reference Guide for DLO Installation and Configuration	9.3.2	Link
Best Practices	9.3.2	Link
Upgrade Process	9.3.2	Link
Getting Started Guide for MAC Agent	9.3.2	Link
Port Requirements for Veritas Desktop Laptop Option	9.3.2	Link
Qualification Details with Cloud Service Providers (Azure and AWS)	9.3.2	Link
BOI Setup and Configuration Guide	9.3.2	Link
Domain Trust Independent Solution - Installation and Configuration	9.3.2	Link
Disaster Recovery Scenarios	9.3.2	Link
Sizing Calculator	9.3.2	Link

 
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Updates, Patches and Late Breaking News for Desktop and Laptop Option (DLO)