Scheduled duplicate job to tape fails with "Error: 0xe00084f9 - A communications failure has occurred between the Backup Exec job engine and the Agent for Windows"
Article ID: 100033970
Updated On:
Description
Error Message
Final error: 0xe00084f9 - A communications failure has occurred between the Backup Exec job engine and the Agent for Windows.
Final error category: Resource Errors
For additional information regarding this error refer to link V-79-57344-34041
Cause
Unknown
Resolution
Workaround: Retry the failed Duplicate job.
Veritas Technologies LLC has acknowledged that the above-mentioned issue is present in the current version(s) listed under the Product(s) Section of this article. Veritas Technologies LLC is committed to product quality and satisfied customers.
This issue is currently under investigation by Veritas Technologies LLC. Pending the outcome of the investigation, this issue may be resolved by way of a patch or hotfix in current or future revisions of the software. However, this particular issue is not currently scheduled for any release. If you feel this issue has a direct business impact for you and your continued use of the product, please contact your Veritas Sales representative or the Veritas Sales group to discuss these concerns. For information on how to contact Veritas Sales, please see http://www.veritas.com.
Please be sure to refer back to this document periodically as any changes to the status of the issue will be reflected here.
Note: Customers experiencing this issue are encouraged to contact Veritas Technical Support as data is still being collected to assist in resolving this issue.
Veritas Technologies LLC has acknowledged that the above-mentioned issue is present in the current version(s) listed under the Product(s) Section of this article. Veritas Technologies LLC is committed to product quality and satisfied customers.
This issue is currently under investigation by Veritas Technologies LLC. Pending the outcome of the investigation, this issue may be resolved by way of a patch or hotfix in current or future revisions of the software. However, this particular issue is not currently scheduled for any release. If you feel this issue has a direct business impact for you and your continued use of the product, please contact your Veritas Sales representative or the Veritas Sales group to discuss these concerns. For information on how to contact Veritas Sales, please see http://www.veritas.com.
Please be sure to refer back to this document periodically as any changes to the status of the issue will be reflected here.
Note: Customers experiencing this issue are encouraged to contact Veritas Technical Support as data is still being collected to assist in resolving this issue.
Issue/Introduction
A scheduled duplicate job to tape fails with "Error: 0xe00084f9 - A communications failure has occurred between the Backup Exec job engine and the Agent for Windows". If the failed duplicate is retried, the duplicate is successful.
Additional Information
ETrack: 3916960
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