How to rename a user in DLO that has been renamed in Active Directory
Article ID: 100033017
Updated On:
Resolution
Prerequisites:
1. DLO Agent should not be running, so the user should exit DLO, logout or shut down the workstation.
2. Take a backup of database files(DLO and Dedupe) before running the below steps.
Steps:
1. Rename the user in Active Directory (AD)
2. Run the command "gpudate /force" to update the changes.
3. Verify that the user is not logged into their workstation and ensure the DLO Client is not running.
4. The -RenameUser command is used, after ADS domain user has been renamed. Running the Rename User command modifies each renamed user’s record to reflect the new user name, new paths for the network user data folder and Data Storage Location.
5. Restart the DLO Admin Server
6. Verify the permissions on the users Network User Data Folder (NUDF)
7. Log into the workstation as the newly renamed user.
8. Launch the DLO Agent
9. Test backup and restore
1. DLO Agent should not be running, so the user should exit DLO, logout or shut down the workstation.
2. Take a backup of database files(DLO and Dedupe) before running the below steps.
Steps:
1. Rename the user in Active Directory (AD)
2. Run the command "gpudate /force" to update the changes.
3. Verify that the user is not logged into their workstation and ensure the DLO Client is not running.
4. The -RenameUser command is used, after ADS domain user has been renamed. Running the Rename User command modifies each renamed user’s record to reflect the new user name, new paths for the network user data folder and Data Storage Location.
A. Create a text file (eg:Users.txt) on the DLO Admin Server machine in the following format
OldUsername1 NewUsername1
OldUsername2 NewUsername2
--------------------------------------------
NOTE: Only Tab is allowed in between OldUsername and NewUsername
OldUsername1 NewUsername1
OldUsername2 NewUsername2
--------------------------------------------
NOTE: Only Tab is allowed in between OldUsername and NewUsername
B. Browse to the installation path of the DLO Admin Server and run the following command:
DLOCommandu.exe -RenameUser -UF "\Users.txt"
C. Check the username in the DLO Console and it should not reflect the new UserName.
DLOCommandu.exe -RenameUser -UF "
C.
5. Restart the DLO Admin Server
6. Verify the permissions on the users Network User Data Folder (NUDF)
7. Log into the workstation as the newly renamed user.
8. Launch the DLO Agent
9. Test backup and restore
Issue/Introduction
A Desktop and Laptop Option (DLO) user has been renamed in Active Directory and now that user cannot connect to the DLO Admin Console as the DLO Admin Console still displays the original user name.
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