Error Message

0xe000ff17 - A communications failure has occurred with an Oracle resource.

Veritas Technologies LLC has acknowledged that the above-mentioned issue is present in the current version(s) listed under the Product(s) Section of this article. Veritas Technologies LLC is committed to product quality and satisfied customers.
 
There are currently no plans to address this issue by way of a patch or hotfix in the current or previous versions of the software at the present time. This issue may be resolved in a future major revision of the software at a later time. However, this particular issue is not currently scheduled for any release.  If you feel this issue has a direct business impact for you and your continued use of the product, please contact your Veritas Sales representative or the Veritas Sales group to discuss these concerns.  For information on how to contact Veritas Sales, please see http://www.veritas.com
 
Please be sure to refer back to this document periodically as any changes to the status of the issue will be reflected here.​
 
Note: Customers experiencing this issue are encouraged to contact Veritas Technical Support as data is still being collected to assist in resolving this issue.  You can contact Veritas Support by phone or by creating a case on My.Veritas.com.


Workaround:
Unselect the Perform the backup offline check box in the Backup Options, and use Online Backup