Error Message

Event Viewer:
Faulting application name: SRDCreator.exe, version: 11.1.3.55088, time stamp: 0x558a4a16
Faulting module name: SreAPIComEx.dll, version: 11.1.3.55088, time stamp: 0x558a4f78
Exception code: 0xc0000005Fault offset: 0x000000000003b678
Faulting process id: 0x26dc
Faulting application start time: 0x01d0d1388b7e9ced
Faulting application path: C:\Program Files\Veritas\Veritas System Recovery\Console\SRDCreator.exe
Faulting module path: C:\Program Files\Common Files\Veritas Shared\VProRecovery\SreAPIComEx.dll
Report Id: f3b29c15-3d2b-11e5-9412-b083fedd2836

SRDCreatorUI.log:
Error- Source:interop.SreAPIComEx
Message:The server threw an exception. (Exception from HRESULT: 0x80010105 (RPC_E_SERVERFAULT))
Stack Trace:   
at SreAPIComEx.SreAPIOperationsClass.CreateSrds(Object pSrdCreationInfo)   
at Symantec.SreAPI.Helper.RecoveryEnvironmentSettings.Create()

Workaround:

Create SRD disk with DHCP option instead of static IP address option


Veritas Technologies LLC has acknowledged that the above-mentioned issue is present in the current version(s) listed under the Product(s) Section of this article. Veritas Technologies LLC is committed to product quality and satisfied customers.
 
There are no plans to address this issue by way of a patch or hotfix in the current or previous versions of the software at the present time. However, the issue is currently scheduled to be addressed in the next major revision of the product. Please be sure to refer back to this document periodically as any changes to the status of the defect will be reflected here.  Please note that Veritas Technologies LLC reserves the right to remove any fix from the targeted release if it does not pass quality assurance tests.  Veritas’ plans are subject to change and any action taken by you based on the above information or your reliance upon the above information is made at your own risk.
 
Please contact your Veritas Sales representative or the Veritas Sales group for upgrade information including upgrade eligibility to the release containing the resolution for this issue.  For information on how to contact Veritas Sales, please see   http://www.veritas.com

System hangs during the "Initalizing recovery disk creation" stage of the SRD disk wizard if static IP address option is chosen.