Upload of an offsite copy to Amazon S3 or Microsoft Azure fails in Veritas System Recovery if the recovery point file name has special or localized characters. V-281-3215-8027

book

Article ID: 100032118

calendar_today

Updated On:

Description

Error Message

The following error messages are displayed:
Error Details EC8F1F5B: External copy of Azure job can not be created.
Error EC8F1F5D: Can not create external copy //Azure:azure:azure.com/test02/WIN-K1MSDO51STH_E_Drive002.v2i.
Error E0C20001: Error EBAB03F1: The following operating system error occurred when the requested operation was performed: 'Unspecified error.' (UMI: V-281-3215-8027)

You can also refer to the following link:

https://www.veritas.com/content/support/en_US/search-results.html?product=&keyword=V-281-3215-8027*

Cause

Veritas System Recovery OpenStorage plug-in does not accept special or localized characters.

Resolution

To resolve this issue, perform the following steps:
  1. When you define a backup job, on the Backup Destinations panel, click the Customize Recovery Point File Names link.
  2. In the Customize Recovery Point File Names dialog box, click Rename.
  3. In the File name field, remove special or localized characters and click OK.

Issue/Introduction

If a recovery point file name has special or localized characters, upload of the offsite copy to Amazon S3 or Microsoft Azure fails in Veritas System Recovery.

Additional Information

UMI: V-281-3215-8027